Last Updated: June 16, 2026
This Refund Policy applies to services purchased from Break Read, a brand operated by Negup Solutions (OPC) Private Limited. It explains how refund requests, cancellations, disputes, credits, and replacement situations are handled for guest posting, link insertion, and related digital publishing services.
1. General Policy
Because Break Read provides customized digital services that involve manual review, outreach, coordination, content handling, publishing efforts, and third-party website participation, refunds are not automatic once work has started. Each request is reviewed based on the order stage, the work completed, and the reason for the request.
2. Before Work Starts
A client may request cancellation before work begins. If payment has been received and no meaningful work, outreach, editorial review, content handling, or order processing has started, Break Read may approve a full or partial refund after deducting any non-recoverable transaction charges, currency conversion fees, or payment processor fees where applicable.
3. After Work Starts
Once an order has entered processing, review, outreach, negotiation, content assessment, placement coordination, or publication workflow, a refund may be denied fully or partly depending on the work already performed. This includes cases where internal review, publisher communication, opportunity sourcing, compliance checking, invoice handling, or manual order execution has already begun.
4. Non-Refundable Situations
Refunds will generally not be available in the following situations:
- The client changes their mind after work has started.
- The client provides incorrect, incomplete, unauthorized, or misleading information.
- The client submits prohibited, risky, infringing, or non-compliant content or links.
- The delay or issue is caused by the client’s late responses, missing materials, approval delays, or instruction changes.
- A placement is completed according to the agreed order scope.
- A third-party publisher later edits, removes, relabels, nofollows, deindexes, or archives content after successful delivery, unless a written guarantee explicitly covers that event.
- Search engine ranking, traffic, indexing, or SEO performance does not meet the client’s expectations.
5. Eligible Refund or Credit Cases
A full or partial refund, replacement, or account credit may be considered where:
- Break Read is unable to deliver the ordered service and no reasonable replacement is offered.
- An order is canceled by Break Read before substantial work begins.
- Duplicate payment is received by mistake.
- A billing error is confirmed.
- The delivered service materially differs from the confirmed order scope and the issue cannot be reasonably corrected.
In some cases, replacement service, account credit, or revised delivery may be offered instead of a cash refund.
6. Order Verification and Disputes
All refund requests may be subject to order verification, communication review, fraud checks, payment confirmation, and internal assessment. Break Read may request supporting documents or clarification before approving a refund, credit, or replacement.
Clients must contact Break Read directly before opening a chargeback or payment dispute with Stripe, PayPal, a bank, or any other payment provider. Order records, invoices, communications, and delivery evidence may be submitted to payment processors or financial institutions where a dispute is raised.
7. Processing Time
Approved refunds will be processed within a reasonable period after final confirmation. Actual receipt time may vary depending on the payment method, banking system, processor timelines, cross-border transfer rules, and applicable fees.
Transaction charges, gateway fees, intermediary banking charges, and currency conversion losses may be deducted where such costs are non-recoverable.
8. Replacements Instead of Refunds
Where appropriate, Break Read may offer:
- Alternative placement options.
- Revised delivery.
- Account credit for future services.
- Correction of material service errors.
A replacement or correction may be treated as full resolution of the issue where it reasonably addresses the original order problem.
9. Client Responsibilities
To reduce disputes and improve refund handling, clients must provide accurate instructions, approved content, lawful URLs, correct anchor text, billing details, and timely responses. Failure to cooperate during verification or delivery may affect refund eligibility.
10. Contact for Refund Requests
To request a refund review, cancellation, correction, or dispute resolution, contact:
Break Read
Operated by Negup Solutions (OPC) Private Limited
Email: seo.negup@gmail.com
Registered address: 14, Athreyapuram 2nd Street, Choolaimedu, Chennai, Tamil Nadu, India – 600094
Work address: W126, 3rd Avenue, Anna Nagar, Chennai, India – 600040
The request should include the invoice reference, order details, payment method, reason for the request, and any relevant supporting information.